Product Care and Support

Thank you for purchasing a hearing system manufactured by Spectrum Hearing Systems. We believe that you will pleased with its performance and quality. Following the suggestions and instructions provided below will ensure maximum, trouble-free performance.

| Getting the Most from Your Hearing System | Hearing System Care and Storage | User's Guides |
| Troubleshooting Guide |
Hearing Instrument Limited Warranty |

Getting the Most from Your Hearing System

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Hearing System Care and Storage

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User's Guides

If you need to reference a specific manual, please download the appropriate PDF.

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Troubleshooting Guide

Symptom Cause Solution
Dead Depleted Battery Replace Battery
Dead Blocked Receiver Tube Clear Tube Blockage
Dead Defective System See Your Hearing Professional
Not Loud Enough Low Battery Replace Battery
Not Loud Enough Blocked Receiver Tube Clear Tube Blockage
Inconsistent Performance Low Battery Replace Battery
Unclear/Distorted Performance Low Battery Replace Battery

Please contact your hearing professional for further assistance if these suggestions do not resolve the problem.

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Hearing Instrument Limited Warranty

Your new Spectrum hearing instrument is warranted against defects in materials and workmanship for a period of 12 months from date of manufacturer's invoice. During the warranty period, we will repair the hearing instrument should it prove to be defective in materials or workmanship. If the hearing instrument cannot be repaired, it will be replaced with a comparable instrument that is new or refurbished. The warranty period is not extended if we repair or replace a warranted instrument.

This warranty does not cover:

Further, this warranty does not include a promise of specific hearing improvement.

This warranty is exclusive, and is in lieu of all other warranties, express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose.

We do not accept liability beyond the remedies provided for in this limited warranty or for consequential or incidental damages.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or limitations on incidental or consequential damages, so the above limitations or exclusions may not apply to you.

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